My journey from doubt to delight

The friendly front desk staff exceeded expectations and the spacious room made for a comfortable stay.

The cleanliness was lacking with hair found in the bathroom and the decor felt outdated.

I really enjoyed the friendly staff at SpringHill Suites. They were welcoming from the moment I walked in, and they made the check-in process smooth. The location near ODU was perfect for me, allowing easy access to the campus and nearby attractions. The breakfast had a good variety—plenty of options to satisfy different tastes. The room was clean and spacious enough for my needs, with a nice sitting area. However, I did face a couple of issues. The shower had some drainage problems, causing water to puddle while I was showering. Also, the TV placement was not great. I had to twist around to watch it from the desk. Small annoyances, but they did impact my comfort somewhat. Overall, a nice stay, but some elements could use a little polishing.

I had a great stay here with my family, enjoying the spacious room and a perfect bed for a good night's sleep. The indoor swimming pool and fitness center were awesome relaxation spots after our long day. One tiny downer was the limited breakfast options, but it didn't ruin our time at all! 😊

Had an awesome time with my friends! We explored the nearby basketball arena and even hit some local golf courses. The staff was welcoming, and the breakfast options were a hit. Just a heads up, the TV placement in the room isn't ideal for everyone though. Overall, it's a spot I'd recommend for a fun group getaway.

my stay exceeded expectations compared to my previous visit to norfolk. the staff were accommodating, ensuring everything i needed was met. the cozy seating in the lobby made for a great space to unwind and enjoy snacks.

shower water pressure was weak

Clean room was nice, but I got a different bed setup than expected.

Just a suitable option for a quick stopover in Norfolk with definitely value for money. The breakfast bar had great options like bacon and scrambled eggs. If you're using the pool, check the water temperature first.

Great Location and Friendly Staff

I had a pleasant stay overall, with the hotel being conveniently located right across from Old Dominion University. The staff were incredibly helpful and friendly, making my experience feel personal and welcoming. Breakfast was a highlight, offering a good variety of options to start the day off right. My only concern was the parking fee, which I prefer to be complimentary for guests.

The decor in the lobby was inviting, with cozy seating and lovely natural lighting, making it a comfortable space for seniors to relax. The staff were also very helpful, ensuring I had everything I needed during my stay.

Improved signage for parking would be helpful.

Comfortable Stay with Welcoming Staff

We had a pleasant one-night stay with friendly staff making it feel homey. The fresh strawberries at breakfast were a delightful touch! Just a heads up—there's a charge for parking, and the room could use some updates. Consider dining out for better breakfast options.

excellent location next to old dominion university with great amenities like the on-site restaurant

Comfortable and clean rooms, great service.